Ten Second Review
Think of a Volkswagen Polo with a more adventurous image, a slightly larger cabin and a more flexible interior. You're picturing this car, Volkswagen's smallest SUV, the T-Cross. It's trendy, quite sophisticated and very acceptably efficient, thanks to its 1.0-litre TSI petrol and 1.6 TDI diesel engine options. And you can make it very much your own. What's not to like?
Background
It may seem as if Volkswagen has a considerable number of family SUVs in its model line-up but the surprising truth is that until the introduction of this T-Cross model, the Wolfsburg brand had been completely absent from one of this crucial segment's fastest-growing sectors; that for supermini-based SUVs.
Nissan launched the Juke in 2011. Renault announced the Captur in 2014. It wasn't though until late 2018 that we first saw this T-Cross. It slots into the Volkswagen range just below the Golf-based T-Roc. Which in turn sits below the Tiguan and Touareg SUVs in the company's line-up. the T-Cross is Polo-based and sits on the same MQB-A0 platform as its VW Group cousins, the Skoda Kamiq and the SEAT Arona.
Driving Experience
There are three T-Cross engine options. Most buyers will want Volkswagen's 1.0-litre TSI petrol engine. Entry-level variants get it in 95PS form with a 5-speed gearbox but further up the range, the variants available feature this unit in a 115PS state of tune. Go for that and you'll be offered the option of a 7-speed DSG auto gearbox. Both engines have impressive torque available from low revs - the 95PS version delivering 175Nm from just 2,000rpm and the 115PS version serving up its 200Nm across the same 2,000rpm to 3,500rpm band. In other words, you won't have to row this little VW along with the gear lever through town.
T-Cross models equipped with the 95PS engine reach 62mph in 11.5 seconds, with a top speed of 112mph where legal, while the punchier 115PS versions top out at 120mph, reaching 62mph in 10.2 seconds. We said there were three engine options. The minority-interest third choice is a 1.6-litre TDI diesel with 95PS. It develops 250Nm of pulling power, a useful increase from the 200Nm figure you get in the 1.0 TSI 115PS unit. All T-Cross models are front-driven: there's not much appetite in this segment for 4WD. In any case, the Polo platform doesn't allow for it. Don't expect a T-Cross to ride quite as well as a Polo - that taller, heavier body has to tell somewhere - but for the school run and commuting duties, few buyers are likely to have issues.
Design and Build
The T-Cross is actually very similar in size to its T-Roc showroom stablemate, despite the fact that it sits on an MQB-A0 platform supposedly designated for cars a class smaller. It's a couple of inches longer and just under six inches taller than the Polo supermini it's based upon but that still leaves it a touch tinier than most key rivals in the segment for small SUVs. That doesn't stop it from being plenty spacious enough for a small family inside though. There's second row space big enough for a couple of six foot adults to sit comfortably, particularly if they shift the standard sliding rear bench all the way back. Doing that reduces boot space from 455 to 385-litres (still 10% more than a Polo). An adjustable-height boot floor makes the cargo space accessible for a variety of loads too.
Up front, the elevated hip point makes this T-Cross feel bigger than a supermini. If you find yourself paying more to get the Volkswagen badge, you might be a little disappointed to find that the dashboard plastics are rather scratchy. Still, the fascia controls are intuitive and the top two trim levels get a classy 8-inch centre-dash touchscreen with 'Apple Carplay'/'Android Auto' smartphone-mirroring functionality.
Market and Model
Before our exclusive discounts, expect the T-Cross to sell in the £17,000 to £25,000 bracket, which is fractionally above what you'll pay for volume rivals like Renault's Captur, Nissan's Juke or, indeed, this model's two VW Group cousins, the Skoda Kamiq and the SEAT Arona. T-Cross buyers are offered a choice of four trim levels - 'S', 'SE', 'SEL' and 'R-Line'. 'SE' buyers get the chance to pay £750 more to graduate from the entry-level 95PS version of the 1.0 TSI petrol engine to the 115PS variant. Further up the range, you have to have this perkier unit. Providing you avoid base trim and the base 95PS engine, you'll be offered the chance to pay £1,500 more for a 7-speed DSG auto gearbox. The 1.6 TDI diesel variants start from just under £21,500.
All T-Cross variants benefit from a sliding rear bench seat as standard. And the 'SE' derivatives that most customers will choose get 17-inch 'Clayton' alloy wheels, black roof rails and front fog lights with cornering function. Plus a leather-trimmed multifunction steering wheel and a variable boot floor. Tech highlights include adaptive cruise control, app connect and a driver alert system. 'SEL' trim brings 17-inch 'Chesterfield' alloys, tinted windows, LED headlights and silver roof rails, as well as front sport seats, carpet mats and an ambient lighting package. Climate control and a Discover Navigation system are also included. We could write for the rest of the page about the opportunities for model personalisation; suffice it to say that there are plenty.
Cost of Ownership
Volkswagen quotes CO2 figures for the 1.0 TSI engine ranging between 111 and 115g/km - so not too far off what you'd get in a diesel. Expect around 55mpg on the combined cycle. The 1.6 TDI diesel variant manages a WLTP-rated combined cycle fuel figure of 48.9mpg and an NEDC CO2 reading of 140g/km. As for servicing, well as usual with Volkswagen models, there's a choice of either 'Fixed' or 'Flexible' maintenance packages. You'll choose the 'Fixed' approach if you cover less than 10,000 miles a year and with this, the car will typically be looked at every twelve months. If your daily commute is more than 25 miles and your T-Cross will regularly be driven on longer distance journeys, you'll be able to work with a 'Flexible' regime that can see you travelling up to 18,000 miles between garage visits - or every two years, whichever is sooner.
What else? Warranties? Well the standard package is three years and 60,000 miles. We can't see why Volkswagen couldn't extend that mileage limit to 100,000 miles, since this is what's on offer with its mechanically very similar LCV models. Doing that though, wouldn't give Volkswagen dealers so much of an opportunity to sell extended warranty packages. There's one for four years and 75,000 miles or, if you plan to see a bit more of the world in your T-Cross, there's a five year / 90,000 mile package. Whatever your decision, your car will come with three years of pan-European Roadside Assistance that has no mileage restriction. The paintwork warranty lasts for three years and, as you'd expect, this model is protected by a 12-year anti-corrosion package.
Summary
It's surprising that Volkswagen took so long to enter the supermini-sized part of the SUV segment. There's no doubt though that the brand has taken careful note of what buyers want in this class and provided a product that seems to meet what the market's currently looking for. You'll pay a little more for a T-Cross than you will for its most obvious rivals, but what you get in return is a car will a little more polish than obvious competitors.
The sliding rear bench will be a key showroom selling point and buyers will be pleased to find plenty of opportunities for personalisation. You could downsize from a Golf into one of these and feel quite happy - and we think plenty of customers will. How appealing the T-Cross will be to drivers currently loyal to rival brands is another question. There's no doubt though, that it's likely to carve out a useful niche for itself.
